Lisa Michelle Halstead Photography
Resume
Basics:
Lisa M. Halstead
Administrative/Receptionist/Retail/Customer Service/Graphics/Photography/Design/Marketing
Statement:
Working in a professional environment is very important to me. I take customer service and my work ethic seriously. Seeking employment with a company I can learn, grow, and heighten my skills with!
Address:
Lancaster, PA
Contact Information:
Desired Job Title:
Administrative Assistant/Photographer/Marketing Member/Designer
Desired Job Types:
Full-time, Contract, Commission
Desired Salary:
$30,000+ per year
Relocation:
Yes - Harrisburg, PA, Mechanicsburg, PA, or York, PA
Employment Eligibility:
Authorized to work in the US for any employer.
More Information:
How many years of Customer Service experience do you have? 7
How many years of Cash Handling experience do you have? 7
How many years of Administrative Assistant experience do you have? 5
Are you willing to undergo a background check, in accordance with local law/regulations? Yes
Work Experience:
Administrative Assistant
I.B. Dickinson & Sons, Inc. - Reading, PA
March 2016 to Present
Responsibilities: File important paper work. Place paperwork in appropriate location. File paperwork in numerical order. Answer phone in professional manner. Receive packages. Send out mail. Type up and send sales quotes to customers. Take messages for managers. Track Sales Quotes.
Cashier/Sales Associate
Sephora - Sherman Oaks, CA
November 2015 to February 2016
Responsibilities Greeted guests at high end beauty/makeup store and studio. Assisted and suggested products for guest to purchase. Talked to guests about the reward program. Reminded guest during check-out of total points accumulated and free perk(s) they achieved by their points. Signed guests up for reward program. Performed monetary transactions. Skills Used Communication skills, multitasking, customer service, people skills, computer/technology skills, customer service.
Temporary Administrative Assistant
American Solar Direct/Ultimate Staffing - Los Angeles, CA
October 2015 to February 2016
Responsibilities: Filed papers/paper work and important documents for company in alphabetical/numerical order, placed files in appropriate location. Assisted visiting external guests with appropriate contact. Retrieved and delivered mail. Made photo copies of documents. Downloaded confidential customer information onto their server. Skills Used Computer skills, people skills, multitasking, communication, filing, enabling, sorting.
Customer Service Representative
First Energy/Met-Ed - Reading, PA
June 2015 to October 2015
Responsibilities: Customer service for electric company. Trained for 8 weeks to take 80-100 calls per day. Calls dealt with moving in and moving out customers with electric service, current customers or new customers. Other calls dealt with reporting outages, damage of electrical equipment, claims, and transferring to correct department. Learned certain software and coding for specific work types that were reported. Skills Used Phone etiquette. People skills. Problem solving skills.
Server
Red Robin Gourmet Burgers & Brews- Exeter, PA
June 2015 to October 2015
Responsibilities: Waitress for a gourmet burger restaurant. Took customers food and beverage order. High sale goal of certain foods and beverages. Also had a high sales goal for the royalty member card. Bussed tables. Housekeeping duties- dusting, bussing, mopping, wipe furniture down, etc. Skills Used Multitasking skills. Cash handling skills. Customer service skills. People Skills. Food preparation. Cleaning skills.
Teller
Wells Fargo - Wyomissing, PA
January 2014 to April 2015
Responsibilities: Perform banking transactions. High sales goals. Perform substantial customer service. Responsible for large amounts of currency. Trusted with private information. Oath to follow all necessary policies. Greet every customer. Build respectable relationship with customers. Try to help customers meet financial goals and perform tasks correctly the first time, every time. Accomplishments I learned a lot in customer service, organization, and multitasking. Skills Used Organization skills, multitasking, customer service, problem solving.
Server/Waitress
The Holiday Inn - Harrisburg, PA
July 2013 to October 2013
Responsibilities: Waitressing service at the restaurant located in the hotel. Providing a friendly stay and displaying hospitality. Prepared and served food and beverages. As well as maintaining a clean and safe environment for guests.
Team Member/Cashier/Specialist/Pricing
Target Corporation - Harrisburg, PA
May 2011 to May 2013
Responsibilities:
Cashier, Jewelry Specialist, & Softlines Team Member– Display merchandise to specifications of designer policy. Assist guests with fitting rooms. Complete customer’s monetary transactions in timely and friendly manner. Perform housekeeping duties to keep merchandise organized. Keep responsible floor area maintained in order to present products in positive manner. Offer 5% discount when opening Target debit and/or credit card to guests so they could potentially save money while shopping. Attended daily “huddles” to go over important tasks that needed to be completed for the day that all the team members and managers of the store of that shift attended.
Fitting room operator- Answer guest/customer phone calls in proper, professional manner. Maintained organized, clean area for guests. Helped customers with any questions, concerns. Obtain knowledge of the products sold in each department of store for better guest experience. Managed all traffic and product that went in and out of fitting room and performed knowledge/skills dealing with loss prevention.
Pricing Team Member – In designated areas of the store, scanned, labeled, and marked many different products, tags, and signs to clearance, new, or updated prices. Used scanner, printer, and labels to change the prices. Had to make sure the number of items in store, placed on shelf/designated area, and in the back room matched the number stating quantity on the scanner after item/barcode was scanned/typed in.
Server/Waitress
Mulligan's Downtown Pub- Harrisburg, PA
August 2012 to April 2013
Responsibilities: Serving customers food and beverages. Maintaining a clean and safe environment. Hosting customers and providing a friendly and enjoyable time.
Sales Associate
Body Central - Reading, PA
February 2011 to April 2011
Responsibilities: Greet guests upon arrival at store with a friendly positive attitude. Assist guests with choices of clothing/attire. Help guests coordinate outfits and lend suggestions when appropriate. Ensure the guests are having a positive experience.
Cashier
Weis Markets - Shillington, PA
July 2010 to September 2010
Responsibilities: Carry out monetary transactions with customers Provided friendly customer service to guests with any questions or concerns Processed customer orders in a professional manner Performed customer service to guests by; answering questions, processing refunds, processing utility bills, and sending western union transactions.
Customer service/Seasonal
Koziar's Christmas Village - Bernville, PA
November 2009 to January 2010
Responsibilities: Manage customer’s food order Performed monetary transactions with customers.
Writer
Reading Eagle's Newspaper: Voices - Reading, PA
May 2006 to May 2008
Responsibilities: Investigated and wrote printed articles on topics pertaining to teenagers. Attended monthly meetings. Participated in article selections.
Education:
College
Bachelor of Design in Digital Multimedia Design in Art & Architecture
Pennsylvania State University-World Campus
August 2017 to June 2021 (Present)
High school
Tulpehocken Jr./Sr. High School - Bernville, PA
2006 to 2010
Year Graduated: 2010
Skills:
Computer skills MS office products- Word, Excel, Power Point, Internet Research. Multitasking, organizational, time management, and communication skills. (7 years)
Links:
http://www.linkedin.com/in/lisa-m-halstead-16a4758a
https://halsteadlm.wixsite.com/photographyportfolio
Groups:
Blue & White Society at Penn State
August 2017 to Present
"The Blue & White Society fulfills its mission by providing opportunities for its members to support the Alumni Association's mission; to support past, current, and future students and friends of the University; to support campus communities with Penn State pride and civic leadership; to enhance the student experience by building relationships with alumni and staff; and to instill the concept that student involvement with the University can be and should be a lifelong commitment." via http://www.bluewhitesociety.com/about.html
Additional Information: The working experience is an important value to me. I enjoy broadening my horizons and experiencing different fields of work. Pleasing customers, guests and maintaining their value to a company is always important to me no matter what field or business I am employed to.